8kbb's Privacy Policy

1 Introduction

8kbb (hereinafter referred to as "we", "us", or "the platform") is a trusted online gaming and betting platform in Bangladesh. We take very seriously the personal information you share with us while using our services, and we store it with the highest level of security.

This privacy policy will inform you in detail about what types of information 8kbb collects, how that information is used, with whom it may be shared, and what rights you have over your information. By accessing our site or using our services, you agree to the terms of this privacy policy.

8kbb believes that transparency is the foundation of a sound business relationship. We are therefore committed to keeping you fully informed about all our data practices.

2 What Information We Collect

We may collect the following types of information for registration and service delivery on the 8kbb platform:

2.1 Personal Identification Information

Information you voluntarily provide at the time of registration:

• Full name and date of birth (for age verification — users must be 21 years of age or older)
• Email address and password
• Mobile number (linked to bKash, Nagad, Rocket, or Upay)
• Banking and payment information
• National ID or passport number (for identity verification where required)

2.2 Automatically Collected Information

When you visit or use our platform, certain technical information is collected automatically:

• IP address and geographic location (approximate)
• Browser type, version, and operating system
• Date and time of site entry and exit (according to Bangladesh Standard Time)
• Pages visited and links clicked
• Referral source (where you came from before reaching our site)
• Device identification information

2.3 Transaction Information

The following information is stored for financial activity on your account:

• Deposit and withdrawal history
• Bonus and promotion usage records
• Gaming activity history
• Payment method details (full card or account numbers are never stored)

3 How We Use Your Information

8kbb uses collected information for the following purposes:

3.1 Service Delivery and Operations

• Creating and managing your account
• Processing financial transactions (via bKash, Nagad, Rocket, and Upay)
• Delivering bonuses and promotions correctly
• Running gaming services without interruption
• Ensuring 24/7 Bangla support service

3.2 Security and Fraud Prevention

• Account protection and prevention of unauthorised access
• Detection of fraudulent and deceptive activity
• Necessary verification for anti-money laundering compliance
• User age verification (confirming 21+)

3.3 Service Improvement and Personalisation

• Customising services according to user preferences
• Making technical improvements to the platform
• Displaying relevant offers and promotions
• Analysing and improving user experience

3.4 Communication

• Sending important account-related information
• Sending transaction confirmation messages
• Communication related to responsible gaming
• Informing you about service updates and changes

4 Cookie Policy

The 8kbb website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve the functionality of our site.

4.1 Types of Cookies We Use

• Essential Cookies: Essential for the basic operation of the site — maintaining login sessions, security verification, and so on.
• Functional Cookies: For remembering your preferred language, settings, and similar preferences.
• Analytics Cookies: For analysing site performance and usage patterns — data remains anonymous.

4.2 Cookie Controls

You can control or disable cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some site features to not work properly.

5 Data Security Measures

8kbb has put in place industry-standard technical and organisational measures to protect your information. The key components of our security framework are:

• SSL Encryption: All data exchanged between your browser and our servers is protected by 256-bit SSL encryption.
• Firewall Protection: Advanced firewall systems prevent unauthorised access.
• Secure Servers: Our data is stored in high-security data centres.
• Access Controls: Only authorised staff can access the information they need.
• Regular Audits: Regular reviews and testing of security measures are conducted.
• Payment Security: All financial transactions are processed through secure payment gateways.

While we strive to ensure the highest level of security, no method of transmitting information over the internet is completely secure. If you notice any suspicious activity, please contact us immediately.

6 Sharing Information with Third Parties

8kbb never sells your personal information. However, information may be shared in the following limited circumstances in order to provide services:

6.1 Service Provider Partners

The technology providers and service partners we work with may receive information to the extent necessary. These include:

• Payment processing service providers (bKash, Nagad, Rocket, Upay)
• Game software suppliers
• Technical infrastructure providers
• Identity verification services

These partners are permitted to use your information only for specified purposes and are bound by confidentiality agreements.

6.2 Legal Requirements

If there is a legal obligation or a lawful order from an authority, information may be shared in accordance with applicable law. In such cases we always follow a policy of providing only the minimum information necessary.

6.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may form part of the transferred assets. In such circumstances we will notify you in a timely manner.

7 Your Rights

As a user of 8kbb, you have the following rights over your own personal information:

• Right to Access: You can find out at any time what information we hold about you and how it is being used.
• Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
• Right to Erasure: In certain circumstances you can request that your personal information be deleted. However, information required due to legal obligations or ongoing transactions may not be able to be deleted immediately.
• Right to Object to Processing: You can object to your information being used for marketing purposes.
• Right to Data Portability: You can receive your information in a structured, commonly used format.
• Right to Withdraw Consent: You can withdraw consent given for optional data processing at any time.

To exercise these rights, contact us via our live chat support or send an email to [email protected].

8 Data Retention Period

8kbb retains your information for as long as necessary to provide services. Even after your account is closed, some information may be retained for a specified period in accordance with legal obligations.

• Account information: for as long as the account is active and for the minimum necessary period after closure
• Financial transaction records: for the period required under financial regulations
• Communication history: for the period necessary to improve customer service standards
• Technical logs: for a limited period for security and performance analysis

Once the specified period has passed, information is securely deleted or anonymised.

9 Protection of Minors

8kbb's services are only for users aged 21 and above. We do not intentionally collect information from minors or allow them to use our platform in any way.

Age is verified at the time of registration, and we reserve the right to investigate accounts of suspected underage users and close them if necessary. If any information from a minor has been collected by mistake, it will be deleted as soon as we become aware of it.

If a parent or guardian believes their underage child is using our platform, please contact us immediately via live chat.

10 Changes to the Privacy Policy

8kbb reserves the right to update this privacy policy from time to time. In the event of changes:

• The date of the latest update on this page will be changed.
• For significant changes, a notification will be sent to the registered email address.
• Continuing to use the site after changes means you are agreeing to the revised policy.
• If you disagree with any change, you may request to close your account.

You are advised to visit this page regularly to stay informed about the latest privacy policy.

11 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

We take all privacy-related requests seriously and do our best to resolve them as quickly as possible. 8kbb believes that a transparent and trustworthy relationship is the foundation of a long-term partnership.