Our commitment to responsible gaming at 8kbb
We believe gaming is a form of entertainment — play with enjoyment while staying in control and keeping yourself safe.
For ages 21+Our responsible gaming policy
8kbb is a trusted online gaming platform in Bangladesh. We do not just provide entertainment — we ensure that every one of our users stays safe, secure, and happy. Responsible gaming means enjoying gaming within your means and within your limits.
Our platform is only for those aged 21 or above. We do not allow minors to open accounts and have strict verification measures in place. If you feel that gaming is having a negative impact on your daily life, contact us immediately.
At 8kbb, we provide various tools and services for responsible gaming — deposit limits, self-exclusion, time-out, and 24/7 Bengali-language support. Our goal is to keep you in control at all times.
For adults only
To use our platform, you must be 21 years of age or older. Protecting minors from gaming is our highest priority.
Our protective tools
Deposit Limit
Set a limit on how much you deposit each day, each week, or each month. Once a limit is set, it takes effect immediately. To increase the limit, you must wait at least 24 hours — this ensures your financial control.
Time-Out Break
When you feel you need a short break, you can take a time-out from 24 hours up to 6 weeks. During this period, your account will be temporarily suspended and no bets or transactions will be possible.
Self-exclusion
If gaming has become a serious problem, choose long-term self-exclusion. You have the option to close your account from 6 months up to permanently. During this time, you will not be able to open a new account and will not receive any promotional messages.
Gaming History Review
You can view your complete betting and transaction history at any time. A clear picture of how much time and money has been spent will help you make informed decisions.
24/7 Bengali Support
Our support team is always ready for any issue. Get immediate help through live chat in Bengali. Share any question or concern about responsible gaming — we will help without judgment.
Minor Protection
Keep children and teenagers away from gaming. Use parental control software on your device. Never share your account password and do not leave your device unattended while logged in.
Warning signs of problematic gaming
When gaming turns from entertainment into a problem, certain signs appear. If the following apply to your life, contact us or seek help.
Remember
Responsible gaming does not mean continuing to play in the hope of recovering lost money. The amount you bet should only be what you can afford to lose without it affecting your daily life.
01
Spending beyond your limits
Repeatedly depositing money beyond your set budget or continuing to game by borrowing funds.
02
Trying to recover lost money
After a loss, repeatedly placing bets with the thought of "one more round and I'll win it back" and making the loss even greater.
03
Neglecting relationships and responsibilities
Spending too much time gaming while ignoring responsibilities to family, friends, or the workplace.
04
Tendency to hide gaming
Hiding the extent of gaming and money spent from family or friends, or lying about it.
05
Mental restlessness
Feeling anxiety, irritability, or restlessness when unable to play, and seeing gaming as the only way to relieve stress.
How to use the protection tools
Step 1: Log in
Log in to your 8kbb account and go to account settings. Look for the "Responsible Gaming" section there.
Step 2: Choose a tool
Deposit limit, time-out, or self-exclusion — choose the right tool according to your needs.
Step 3: Set your limit
Set your preferred limit or break duration and save the change. It will take effect immediately.
Step 4: Get help
If you run into any issue or need help using a tool, 24/7 support is available on our live chat.
Relevant information on financial limits
Minimum Deposit
৳100
Minimum withdrawal
৳800
Withdrawals via bKash, Nagad, Rocket, and Upay are completed within 15 minutes to 2 hours. For responsible gaming, only deposit an amount you can afford to lose.
Need help? We are here
Gaming problems can feel hard to face alone. You are never alone — our team is always by your side. Reach out without embarrassment and we will help you with complete confidentiality.
If you feel gaming is getting out of control, contact our live chat today as a first step. Our trained support team will help you set up self-exclusion or an account break.
Ways to contact us
Live Chat Support
Immediate assistance in Bengali 24/7
Email Support
Support hours
7 days a week, 24 hours a day
Language
Full support in Bengali
Responsible gaming FAQ
Play responsibly,
win with joy
May your gaming experience at 8kbb always be safe and enjoyable. Use our tools and keep yourself protected.